Privacy Policy

Last updated: 27 November 2024

Thank you for visiting Glekah Global (“Glekah,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose and protect personal information when you visit our website, interact with us, or use our services.

1) Who We Are

Glekah Global is a Singapore-based strategic-advisory platform. For the purposes of data-protection laws, Glekah Global Pte. Ltd. is the “controller” of your personal information collected through this site.

Contact: info@glekah.com · 20 Pasir Panjang Road, #03-22 Mapletree Business City, Singapore 117439

2) Scope

This Policy applies to information we collect via:

  • Our website and any pages that link to this Policy;
  • Contact and inquiry forms, email communications, and event registrations;
  • Analytics, cookies, and similar technologies used on our site;
  • Our social pages to the extent we control the processing of your data there.

This Policy does not cover information processed by third-party websites or services that we do not control.

3) Information We Collect

3.1 Information you provide directly

  • Contact details: name, email address, organisation, role, phone number (if provided).
  • Inquiry details: your message, area of interest (e.g., critical minerals, commodity chains, policy), meeting preferences.
  • Events/newsletters (if enabled): registration details and communication preferences.
  • Recruitment (if applicable): résumé/CV, professional history, references.

3.2 Information collected automatically

  • Usage data: pages viewed, links clicked, time on page, referring/exit pages.
  • Device and network data: IP address, browser type, operating system, device identifiers.
  • Cookies and similar technologies: see Section 8.

3.3 Information from third parties

  • Service providers: analytics, hosting, security, email/CRM tools.
  • Public sources: professional profiles, publications, and news relevant to our due-diligence or engagement.

4) How We Use Your Information

  • Provide and improve services: respond to inquiries, schedule discussions, assess opportunities, develop our platform.
  • Communications: send requested information, event details, and (if opted in) updates or insights.
  • Operations and security: site performance, debugging, fraud prevention, abuse detection (e.g., spam controls, honeypots, or reCAPTCHA if enabled).
  • Analytics: understand site usage to improve content and user experience.
  • Legal compliance: comply with applicable laws, regulations, and enforce our terms.

5) Legal Bases for Processing (EEA/UK only)

Where GDPR/UK GDPR applies, we process your personal data based on:

  • Legitimate interests (e.g., responding to inquiries, ensuring site security, developing our services).
  • Consent (e.g., certain cookies/analytics, newsletters; you may withdraw at any time).
  • Contract (e.g., processing necessary to respond to or enter into engagements you request).
  • Legal obligations (e.g., record keeping, regulatory requirements).

6) How We Share Information

  • Service providers: hosting, analytics, security, email/CRM, and similar vendors acting on our instructions.
  • Professional advisors: legal, compliance, or audit advisors under confidentiality.
  • Business transfers: in connection with a merger, acquisition, or restructuring.
  • Legal and safety: to comply with laws, protect rights, safety, and security, or respond to lawful requests.

We do not sell personal information.

7) International Transfers

We are based in Singapore and may process your information in Singapore, the United States and other jurisdictions that may not provide the same level of data protection as your home country. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses, ASEAN Model Contractual Clauses) for cross-border transfers.

8) Cookies and Similar Technologies

We use cookies and similar technologies to operate our site, measure performance, and improve content. Categories may include:

  • Strictly necessary: required for site functionality and security.
  • Performance/analytics: to understand how visitors use our site (e.g., Google Analytics).
  • Functionality: remember choices and improve experience.

You can manage cookies via your browser settings. If required in your region, we will request consent for non-essential cookies via a banner or settings panel.

9) Security

We implement reasonable administrative, technical and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

10) Data Retention

  • Inquiry records: typically retained for up to 24 months after our last interaction, unless longer retention is required or justified.
  • Marketing records: retained until you opt out or your consent is withdrawn.
  • Legal/compliance records: retained as required by Singapore law or other applicable jurisdictions.

11) Your Rights

11.1 Singapore & ASEAN

You may, subject to local law, have the right to:

  • Access or correct your personal data;
  • Withdraw consent at any time (where processing is based on consent);
  • Object to processing for direct-marketing purposes.

11.2 EEA/UK (GDPR)

You may have the right to access, rectify, erase, restrict, port, or object to processing, and to lodge a complaint with your local data-protection authority.

11.3 U.S. (California and certain states)

You may have the right to know, delete, correct, or opt out of “sharing” (we do not sell personal information).

11.4 How to Exercise Your Rights

Contact us at info@glekah.com. We may need to verify your identity before processing your request.

12) Children’s Privacy

Our site and services are not directed to children under 16, and we do not knowingly collect personal information from them.

13) Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal information.

14) reCAPTCHA and Anti-Spam (if enabled)

To protect forms from abuse we may use honeypots or Google reCAPTCHA. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

15) Marketing Communications

If you opt in to receive updates or insights we will send communications consistent with your preferences. You can unsubscribe at any time using the link in the message or by contacting us.

16) Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is no industry consensus on how to respond, we do not currently react to DNT signals.

17) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made. Material changes will be posted on this page, and, where required, we will seek your consent.

18) Contact Us

If you have questions about this Policy or our data practices, please contact us:

  • Email: info@glekah.com
  • Address: 20 Pasir Panjang Road, #03-22 Mapletree Business City, Singapore 117439